OBD Adapter Not communicating with Vehicle

[Mthompson103]

I have a TJ1002 Installed in my 04 WJ 4.0
The adapter is connecting to the head unit, but every time I go into Torque, I get a message that the adapter is not communicating with the vehicles ECU
I've tried disconnecting the adapter, re-pairing it, restarting the unit, and adjusting the settings in torque (Forget the exact setting are called, - slowing down the connection?)
Any thoughts?

[InSaNeAuDiOSupport5]

Check out this video for tips on pairing your OBD2 with Torque: https://youtu.be/W6W-IrkRb48 If you're still unable to get your adapter paired, please reach out to us at insaneaudio.com/support for a warrantee replacement.

[foxmotorsport]

I’m having the same issue on my JK. It was working and quit. Tried all the tips in the video. No luck

[InSaNeAuDiOSupport5]

I’m having the same issue on my JK. It was working and quit. Tried all the tips in the video. No luck

Hey There,

We appreciate you trying the tips on video. While the forum is a great place to collaborate and share ideas with other customers but is not the best place to go for tech support. All Insane Audio customers get lifetime technical support and our staff works 7 days a week. You will get a much faster response reaching out to us directly.

If you don’t mind, please hit up our support staff directly and we’d be happy to work with you directly. You can always reach out to us at insaneaudio.com/support